how to explain customer service experience on a resume

Understanding what to include can improve your chances of getting the customer service role that's right for you. In this article, we describe how to write the best customer service resume, including targeted tips, and provide a template and two example resumes to help you craft your own.

How to Put Customer Service Experience on Your Resume. How to List Customer Service Skills on a Resume. Putting what you learned in the service industry on paper. Co-authored by Kent Lee. Last Updated: June 18, 2023. Creating a Skills-Based Resume. |. Targeting Your Resume to Your Desired Position. |. Expert Q&A.

1. Study the job posting. Before you write your resume, you should first study the job posting for the position you're applying for. Take note of the duties and responsibilities for the position and jot down any you have experience doing.

As a bona fide customer service all-star, you deserve a resume that will dazzle a prospective employer the same way you dazzle your customers. Bringing your experience to life with relevant keywords, engaging bullet points, and tangible metrics will help you stand out and land those customer service interviews!

Design your customer service success specialist resume to highlight your evolving expertise in customer relations. Hiring managers in the customer service field often have less than a minute to review your resume, so it’s important that you place the most relevant information where they’ll see it!

Customer service resume examples. Specialized roles require specialized resumes. Take a look at these customer service resume samples and templates that have everything you need to stand out to a recruiter, from formatting to keywords. Entry-level customer service resume example. Image source.