hotel management system thesis pdf

Academia.edu no longer supports Internet Explorer.

To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to  upgrade your browser .

Enter the email address you signed up with and we'll email you a reset link.

• We're Hiring!
• Help Center

Hotel Property Management System

2022, in Encyclopedia of Tourism Management and Marketing Published: 25 Aug 2022

A hotel property management system (PMS) is a ‘a set of application programs that directly relate to hotel front office and back office activities e.g. revenue management, reservation management, room and rate assignment, check-in & out management, guest accounting, folio management, account settlement and room status management’ (Kasavana and Cahill, 2003, p. 4). The availability and accessibility of data are vital to those in the hospitality industry. The hospitality industry requires a large volume of data to run day-to-day business operations and to achieve excellent service delivery. Unlike other industries, hospitality is a service-based industry that relies upon an ability to form relations with a customer base (Kokaz Pucciani and Murphy, 2011). As a result, the industry is reliant upon information about consumers and their preferences. These preferences may range from preferred room type to information about personal needs.

Related Papers

jay kabutarwala

Follow this and additional works at: http://opus.govst.edu/capstones Part of the Databases and Information Systems Commons For more information about the academic degree, extended learning, and certificate programs of Governors State University, go to

Gideon Babatunde

This project examines the aspect of the hospitality industry which is Hotel management. In the 21st century the use of the internet, computers and other electronic devices have made handling different jobs and aspects of management very easy. This project is the design and implementation of an electronic hotel management system that provides proper management of data and transactions in a centralized and organized manner and also provides a user friendly interface with which the user can interact easily with the just little or elementary knowledge of operating computers. This project is designed to create a platform that allows booth the user and administrator to keep track of transactions like room reservations, room booking, financial administration of the hotel, staff record keeping, online reservation and other day to day activities involved in the running and management of a hotel. The implementation is based on the requirements for a hotel management system. The project work is divided into five major categories which are; Front Desk, Accommodation, Catering, Finance & Account and Personnel Staff Record (Human resource management). This project accomplished the task of building a system that ensures accurate record maintenance which was done through proper identification of customers and the proper designation of user functions with most of the processes being done automatically. An electronic hotel management information system is required to assist management of data in the hospitality industry and also to make the entire hotel management process easier. The project was designed with the use of Microsoft visual Studio which is an integrated development environment made by Microsoft. It can be used to develop console and graphical user interface applications along with windows form application websites. The database system was created using Microsoft SQL server (MSSQL).

Jean Guinte

Mark Buluma Eugine

Mansoori Sadafnaaz

This project is dedicated to Almighty God, most Gracious, most Merciful and Determiner of all things without whom I would not have been able to successfully complete this project. To my parents Mr. and Mrs. David Kirui and Beatrice Kirui and my entire family, I love and appreciate you very much and appreciate your support. And also to all those who helped me throughout the process of writing this project I are thankful for their support rendered.

David Wardell

The hotel industry is currently the most under-automated sector of the international travel industry. In comparison to the airlines, its reservation systems are often archaic and a high proportion of bookings are still received at individual properties direct by telephone or telex. This relative under-automation prevents the collection of consumer profile data essential to developing effective marketing strategies. and the development of adequate yield management. A number of chains--notably Hilton and Sheraton--are now investing in improving their reservation systems. The airline CRS vendors are also looking to establish joint programmes with hotels. So far the chains have been reluctant to partrc1pate. However, Covia's incorporation of Hilton International and likely expansion by Murdoch of Utell and a related Videotext system is likely to encourage them.

Muhammad Tabrani , Wahyu Eko

Hotel musafira is growing hotel in Yogyakarta. With increasing every year makes the hotel the hospitality business competition in Yogyakarta which is one of the tourist destination both foreign and local. On the other side with the increasing number of guests who visit as well as the lack of existing staff become a distinct problem for hotels musafira. One of the real problems that exist in musafira hotel is in making the bill still manually by matching bills of some parts of the hotel that has been providing services to guests, This opening it up to the billing calculation errors and non-payment of hotel services that have been provided, so as to cause financial losses for hotels. By looking at the problem above, we need a strategy to be able to support the management of the hotel in the business process. By Applying information systems into the business can be one of the solutions to improve quality service. The purpose of the use of management information system hotel is to facilitate the management of the hotel in handling data related to the hotel services, so as to improve the quality of service. The software development method using method (SDLC) System Development Life Cycle, By making a prototype information system hotel management. Where information system is expected to improve the quality of service at the Hotel Musafira.

Czech Journal of Social Sciences, Business and Economics

Jiřina Jenčková

— It is very important to build new and modern flexible dynamic effective compatible reusable information systems including database to help manipulate different processes and deal with many parts around it. One of these is managing the room reservations for groups and individual, to focus necessary needs in hotels and to be integrated with accounting system. This system provides many tools can be used in taking decision.

Loading Preview

Sorry, preview is currently unavailable. You can download the paper by clicking the button above.

RELATED PAPERS

Marian Crăciun

dashrathsinh rathod

IRJET Journal

Saloni Jain

Yyanti Nirmala Matoa

Fiu Hospitality Review

Michael Kasavana

Cornell Hotel and Restaurant Administration Quarterly

arpita mishra

International Journal of Advanced Computer Science and Applications

Dawit Dessalegn

hamza iqbal

Tourism and hospitality management

Ljubica Pilepić Stifanich

RELATED TOPICS

•   We're Hiring!
•   Help Center
• Find new research papers in:
• Health Sciences
• Earth Sciences
• Cognitive Science
• Mathematics
• Computer Science
• Academia ©2024