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Class 11 Business Studies Case Study Questions

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CBSE Class 11 Business Studies Case Study Questions are available on myCBSEguide App . You can also download them from our student dashboard .

For students appearing for grade 11 CBSE exams from the Commerce stream, Business Studies is a fundamental subject. Business Studies is considered to be quite interesting as well as an occupying subject as compared to all other core subjects of the CBSE class 11 commerce stream. To ace this CBSE exam, students are not only required to work hard but they ought to learn to do smart work too.

Among all the other core subjects of the Commerce stream i.e accountancy, economics and business studies, Business Studies is the one that is purely theoretical. It is termed to be comparatively easier and more scoring than the other mandatory subjects of the commerce stream. Many students who opt for the commerce stream after their 10-grade exams desire to learn in-depth about the business organizations and their work, for them the subject is of utmost importance. Business Studies is an essential component of the class 11 commerce stream curriculum.

In order to ace the subject the student needs to have conceptual clarity. CBSE has designed the syllabus for class 11 Business Studies so as to provide students with a basic understanding of the various principles prevalent in the Business organizations as well as their interaction with their corresponding environment.   

Case Study Questions in class 11 (Business Studies)

Case-based questions have always been an integral part of the Business Studies question paper for many years in the past. The case studies have always been considered to be challenging for the students, for such questions demand the application of their knowledge of the fundamental business concepts and principles. Last year i.e-  2021 CBSE introduced a few changes in the Business Studies question paper pattern to enhance and develop analytical and reasoning skills among students.

It was decided that the questions would be based on real-life scenarios encountered by the students.CBSE not only changed the way case-based questions were formulated but also incremented their weightage in the Business Studies question paper. The sole purpose of increasing the weightage of case-based questions in the class 11 curriculum by CBSE was to drift from rote learning to competency and situation-based learning.

What is a case study question? (Business Studies)

In Business Studies, a case study is more like a real-world test of how the implementation works. It is majorly a report of an organization’s implementation of anything, such as a practice,a product, a system, or a service. The questions would be based on the NCERT textbook for class 11 Business Studies. Case-based questions will definitely carry a substantial weightage in the class 11 Business Studies question paper. questions.

A hypothetical text will be provided on the basis of which the student is expected to solve the given case-based question asked in the Business Studies class 11 exam. Initially, the newly introduced case-based questions appeared to be confusing for both the students and the teachers. Perhaps, they were reluctant to experiment with something new but now a lot more clarity is there that has made the question paper quite student-friendly.

Case study questions could be based on any chapter or concept present in the NCERT textbook. Thus, it is expected from the students to thoroughly revise and memorize the key business fundamentals. 

Business Studies syllabus of class 11 CBSE   

The entire Business Studies course is divided into 2 parts:

• Part A, Foundation of Business
• Part B, Finance and Trade

The class 11 Business Studies exam is for a total of 100 marks, 80 marks are for the theory and the remaining 20 for the project. Most of the questions are based on the exercises from the NCERT textbook. It is recommended to rigorously go through the contents of the book. A single textbook has been published by NCERT for Class 11 Business studies. There are a total of 10 chapters in this book divided into 2 parts. 

CBSE Class – 11

Business Studies (Code No. 054)

Theory: 80 Marks Time: 3 Hours Project: 20 Marks

Case Study Passage (Business Studies class)

As part of these questions, the students would be provided with a hypothetical situation or text, based on which analytical questions will have to be answered by them. It is a must for the students to read the passage in depth before attempting the questions. In the coming examination cycle (2022-23), case-based questions have a weightage of around 30%. These questions can be based on each chapter in the NCERT book for Business Studies, grade 11.

Students must prepare well for the case-based questions before appearing for their Business Studies exam as these questions demand complete knowledge of the various concepts in their syllabus. CBSE plans to increase the weightage of such questions in the upcoming years.

Sample case-based Questions in Business Studies

Business Studies as a subject provides a way of perceiving and interacting with the business ecosystem. It is a core subject of the commerce stream that is purely theoretical and relevantly easier than the other compulsory subjects of the stream. Class 11 Business Studies syllabus is closely related to trade and commerce. The subject cannot be ignored as it is the foundation of many concepts and theories which are studied at an advanced level in class 12.

The case-based questions asked in the CBSE Business Studies question paper for class 11 are of two types:

As per the latest circular issued by CBSE on Assessment and Evaluation practices of the board for the session 2022-23, CBSE has clearly mentioned that competency-based questions including case studies will be different from subjective questions.  

The questions can also be categorized on their difficulty level:

• Direct: such questions can be easily solved. Their answer is visible in the given passage itself.
• Indirect/ Analytical: such questions are confusing and tricky. These can be solved by the application of the theory or principle that is highlighted in the provided text. 

How To Prepare For Case-based Questions? (Business Studies grade 11)

Students need to prepare well for the case-based questions before appearing for their class 11 Business Studies exam. Here are some tips which will help the student to solve the case-based questions at ease:

• Read the provided text carefully
• Try to comprehend the situation and focus on the question asked
• Analyze and carefully answer the question asked
• In general, the passage given would be lengthy in Business Studies case-based questions but their solutions are comparatively short and simple
• One can significantly save time if they follow a reversal pattern, that is going through the questions before reading the comprehensive case study passage.
• Answer in a concise manner
• One should concentrate on solidifying key fundamental principles/theories
• Go through the NCERT textbook in depth. The language used is crisp and simple.
• While providing solutions to the case-based question, pick the keyword/keyline based on which you are driving insights.

 In order to excel in the Business Studies class 11 exam, one needs to ignore the shortcut techniques and get to read the NCERT textbook rigorously. Case studies can be easily solved if your key fundamentals are strong and clear. The best part of having these questions is that the asked question itself projects a hint of its answer. These simple points if kept in mind will definitely help the students to fetch good marks in case study questions, class 11 Business Studies. 

Case study question examples in Business Studies

Here a re some given case study questions for CBSE class 11 Business Studies. If you wish to get more case study questions and other study material, download the myCBSEguide app now. You can also access it through our student dashboard.

Business Studies Case Study 1

Read the hypothetical text given and answer the following questions:

Manish, Rahul and Madhav live in the same locality. They used to meet and discuss their ideas. After discussing the recent fire breakout in their area, they decided to take fire insurance for their house or work area. Manish gets his house insured against fire for ₹1 lakh and during the policy period, his house gets damaged due to fire and the actual loss amounts to ₹2.5 lakh. The insurance company acquired the burning material and approved his claim. Rahul gets his godown insured against fire for ₹1 lakh but does not take enough precautions to minimize the chances of fire like installing fire extinguishers in the factory. During the policy, a fire takes place in his godown and he does not take any preventive steps like throwing water and calling the employees from the fire fighting department to control the fire. He suffered a loss of ₹1,20,000. Madhav took a fire insurance policy of ₹20 lakh for his factory at an annual payment of ₹24,000. In order to reduce the annual premium, he did not disclose that highly explosive chemicals are being manufactured in his factory. Due to a fire, his factory gets severely damaged. The insurance company refused to make payment for the claim as it became aware of the highly explosive chemicals.

How much can Manish claim from the insurance company?

• None of the above

How much compensation can Rahul get from the insurance company?

Which principle is violated in the case of Rahul?

• Insurable Interest
• Utmost Good Faith

How much amount is the insurance company liable to pay to Madhav if he files a case against it?

• Insufficient information

Which principle of Insurance is violated by Madhav?

• Insurable interest
• Subrogation
• Proximate Cause

The insurance company acquired the burnt material and approved his claim. Which principle of Insurance is highlighted in the given statement.

• (a) Mitigation
• (a) Utmost Good Faith
• (d) Subrogation

Business Studies Case Study 2

 Sarthak Electronics Ltd. has a loss of Rs 15,00,000 to pay. They are short of funds so they are trying to find means to arrange funds. Their manager suggested a claim from the insurance company against stock lost due to fire in the warehouse. He actually meant that they can put their warehouse on fire and claim from insurance companies against stock insured. They will use the claim money to pay the loan.

• Will the company receive a claim if the surveyor from the insurance company comes to know the real cause of fire?
• Write any two Values which the company ignores while planning to arrange money from false claims.
• State any three elements of fire insurance

Business Studies Case Study 3

OLX and qickr are examples of well-known websites used to conduct business. Tarasha’s sofa set got spoiled in the rain. Her friend suggested that she should change the fabric so that it looks new and put it for sale on Olx. Tarasha followed her friend’s advice and got her sofa repaired so that it looked better and uploaded nicely clicked pictures on the website without disclosing the fact that it was damaged from the inside. She found a buyer and sold it for Rs 10,000. After five days the buyer found the real state of the sofa set and called Tarasha but she did not answer any of the calls.

• identify the type of business highlighted in the above case.
• Identify any two values which are overlooked by Tarasha.
• Explain any two benefits and limitations of e-business.

Advantages of case study questions in Business Studies

Class 11 Business Studies syllabus is not very vast but has to be focussed upon as it forms the base for your 12th grade Business Studies syllabus. Students are supposed to prepare themselves thoroughly from the NCERT textbook. The Case-based questions prominently focus on the real and current scenarios of the Business world. Approximately 30% of the question paper will comprise case study questions that demand high-order thinking and reasoning skills from the students. The students ought to practice class 11 Business Studies case-based questions from the various options available to them, so as to excel in the subject.

• Enhance the qualitative and quantitative analysis skills of students
• Provides an in-depth understanding of the key Business theories/concepts
• Inculcate intellectual capabilities in students
• Help students retain knowledge for a longer period of time
• The questions would help to discard the concept of rote learning
• Case studies promote and strengthen practical learning.

“Failure is success if you learn from it”

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The glorious education, case studies of bst class 11 ch - 1 nature and purpose of business, class -11 business studies , chapter - 1 nature and purpose of business, case study and value-based questions with answers .

  Q1. Mr. Bhuvan is a Chartered Accountant in a Multinational Company. He gets rs 85,000 per month as his salary. On weekends, Mr. Bhuvan goes to nearby village and teaches some slum children, he does not charge anything from them, he does it out of sympathy and children. This gives him mental and psychological satisfaction. concern for poor.

(a) Working as CA in a MNC refers to which type of human activity. (b) Teaching students in slum is which type of human activity. (c) Identify the values followed by Bhuvan.

Ans. (a) Economic

(b) Non-Economic

(c) (i) Value of love and care.

  (ii) Value of helping poor.

Q. 2. Rajiv wants to start a whole sale business of readymade garments, but he is hesitating as it involves various problems such as customers for moving goods from place of production to market, informing customers about new designs and varieties added every season, threat of risk loss by fire or accident, storing the excess stock of goods, etc. He approaches his friend Sandeep who explained him about some branches of commerce, which can help Rajiv to overcome his hesitation.

(a) State the type of business Rajiv is planning to start.

(b) State which dimension of business can help Rajiv to overcome these hindrances. (c) Specify different types of Auxiliaries to trade which can help Rajiv to overcome his problems. Quote the line for each type from above Para.

  Ans. (a) Trade - Whole sale Trade.

  (b) Commerce

  (c) (i) "Searching for Customer" – Trade (ii) "Moving goods"

(iii) "Informing customers"

  (iv) "Threat of Risk" Transportation -                     Advertisement Insurance -

  Q. 3. Indu bought a readymade dress for ₹ 5000. Her friend liked the design of dress very much, so Indu sold the same dress to her friend for 5500 and made a profit of 500. After completing her studies Indu opened a shop of selling readymade dresses for girls.

(a) Can transaction between Indu and her friend be termed as business?

(b)State the features related to 'a'.

  (c) Can the sale of dresses on her shop be called as business?

  Ans.(a) No.

(b) "Regular Basis".

  (c) Yes, as it is done on Regular Basis.

Q. 4. Name the following:

(a) The economic activity showing a risk element and carried on profit.

(b) The trade in which two countries are involved.

(c) The trade in which goods are imported from one country for the purpose of exporting to other country.

(d) The industry which involves breeding and reproduction of plants and animals.

(e) The branch of commerce which remove hindrance of place.

Ans. (a) Business

  (b) External Trade

(c) Entrepot

(d) Genetic Industry

(e) Transportation.

Q. 5. An organisation planned to use CFL and LED which consume less electricity to reduce operational cost. They also give preference to labour intensive technique of production. What values company is implementing?

Ans.1. Value of saving electricity.

2. Value of creating employment opportunities.

3. Value of reduction in cost.

Q. 6. An organisation arranges recreational activities for its employees to refresh them and also send them for training to update their knowledge. What values are followed by the company? .

Ans. 1. Value of meeting personal objectives.

2. Value of motivating employees.

3. Values of giving job satisfaction to employees.

Q. 7. A Chartered Accountant advised his elient how to convert black money into white money and he also guided him how to save income tax by hiding his income. Is his act justified.

Ans. No conduct of CA and businessmen are not justified:

(a) CA is violating his code of conduct by acting unethically.

(b) Cheating government by paying less income.

(c) Acting dishonestly.

(d) The act is not even unethical but illegal also.

Q. 8. A Tool and Equipment Manufacturing Company gave bribe to purchase manager of a factory to buy tools of low quality and which are not having safety norms. The purchase manager accepted the offer and gave a big order. What values are violated?

Ans. 1. Value of playing with the health of workers.

  2. Not fulfilling safety norms competition. 3. Offering bribe is an unlawful act.

  Q.9. A unit set up by Tata in rural area and the company plan to develop roads, parks of that area they also started a school for local children of that area. What values are followed?

Ans. 1. Fulfilling social objectives.

2. Increasing literacy rate.

3. Improving standard of living.

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Monday 12 September 2016

Business studies case studies class 11; chapters 3,4 and 5, 14 comments:.

Sir inke solutions kha milenge

Sir where are the answers of all these questions

Yes sir we want answers

anssererdsd

sir answers pls

answer de na

Ans. Dasso yrr

Give answer of these case studies

answers bhej do yrr

Sir answer kaha h

Amul is a big brand now. Read how supply chain of amul work.

Thank you for sharing amazing case studies related to business. Case Studies For Small Businesses

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Class 11th Business Studies - Emerging Modes of Business Case Study Questions and Answers 2022 - 2023

By QB365 on 09 Sep, 2022

QB365 provides a detailed and simple solution for every Possible Case Study Questions in Class 11 Business Studies Subject - Emerging Modes of Business, CBSE. It will help Students to get more practice questions, Students can Practice these question papers in addition to score best marks.

QB365 - Question Bank Software

Emerging modes of business case study questions with answer key.

11th Standard CBSE

Final Semester - June 2015

Business Studies

Demonenonetization has led to a boom in e-business. It has proved to be a boon for e-business. In this cashless economy, people have started relying on digital cash. Usage of debit cards, credit cards has increased a great deal. People are ordering more and more goods using e-shopping. Amazon, Flipkart, Paytm have become a way of life. Small shopkeepers, street hawkers, and peddlars are also accepting payments through e-cash. India is becoming digital economy. (a) What are the factors that have led to popularization of e-business with demonetization? (b) How are payments through digital cash useful for the business world?

*****************************************

Emerging modes of business case study questions with answer key answer keys.

(a) (i) Increasing use of net (ii) Non-cash mode of payment (b) (i) It is easy to maintain records (ii) It is easy to expend business at larger scale.

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Important Questions for CBSE Class 11 Business Studies Chapter 5 – Emerging Modes of Business

Home » CBSE » Important Questions for CBSE Class 11 Business Studies Chapter 5 – Emerging Modes of Business

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Important Questions Class 11 Business Studies Chapter 5 – Emerging Modes of Business

Business Studies can be characterized as a set of interconnected business disciplines that result in different fundamental knowledge and abilities. It is a type of subject that focuses on the essential information and abilities needed to organize businesses and general office management. Emerging modes of business are the fifth chapter of the Class 11th syllabus, which teaches about different modes of business. This chapter covers concepts such as the meaning of e-business, the process of online buying and selling, distinguishing e-business from traditional business, the benefits of switching to electronic mode, significant security concerns of e-business, the need for business processing outsourcing, and so on. This chapter carries significant weightage in the Business Studies syllabus. Students can easily access Chapter 5 Class 11 Business Studies Important Questions and more from the Extramarks’ website. 

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It is vital to review all chapters in the Business Studies syllabus thoroughly. At Extramarks, we understand the value of solving essential questions. Keeping that in mind, we have curated a list of important questions from different sources such as the NCERT Textbook, NCERT Exemplar, other reference books, past years’ exam papers, and so on. After much research, our Business Studies subject matter experts have developed step-by-step solutions to help students to comprehend the topics in a better way. Students can register with Extramarks and access Important Questions Class 11 Business Studies Chapter 5.

Along with Business Studies Class 11 Chapter 5 Important Questions, there is so much that the Extramarks’ website has to offer. Students can easily find materials like NCERT Solutions, CBSE revision notes , past years’ question papers, NCERT books, and more on the Extramarks’ website.

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Emerging Modes of Business Class 11 Questions and Answers

A team of Extramarks Business Studies experts has developed an entire list of Class 11 Business Studies Chapter 5 Important Questions taking references from numerous primary and secondary sources. These questions include a wide variety of topics as follows:

The meaning of e-business

The process of online buying and selling

Distinguishing e-business from traditional business

Benefits of switching to electronic mode

Significant security concerns of e-business

Need for business processing outsourcing.

These questions and their solutions help students to comprehend Emerging Modes of Business.

Given below are a few Important Questions from Class 11 Business Studies Chapter 5 and their solutions:

Q1. Briefly describe the data storage and transmission risks in e-business.

Answer. Data is exposed to various threats when it is being kept or transferred. With the help of hackers or viruses, it is possible for crucial information to be taken or maliciously manipulated. As a result of such activities, data may be corrupted. The transmission of online transactions is likewise potentially very dangerous. When data is transferred through the Internet, the following dangers can occur.

• If a vendor or buyer denies that an order was made on their behalf.
• Goods may be delivered to an incorrect address or may not arrive at all.
• In other circumstances, the seller claims not to have received the payment, despite deducting it from the receiver’s account.

Q2. What exactly does the term “intra-B Commerce” mean?

Answer. Intra-B Commerce is a type of e-commerce in which the parties participating in the electronic transactions are from the same company. Today’s enterprises can engage in flexible manufacturing partly because of intra-B commerce. Computer networks allow the marketing department to connect with the manufacturing department constantly, allowing tailored goods to be created based on the demands of each consumer.

Employees might, for example, use Virtual Private Network (VPN) technology to avoid having to come into the workplace. Instead, the workplace comes to them, and they may work on their schedule from anywhere, at any time.

Q3. State any three differences between e-business and traditional business.

Answer. The listing below three differences between e-business and traditional business:

E-business:

• It’s challenging to start a firm since there are so many requirements.
• The initial cost is significant.
• It is solely limited to the region where it is established.

Traditional business:

• It’s simple to set up.
• Setup costs are minimal.
• Because everyone is linked on the Internet, you can contact individuals nationwide.

Q4. Explain what the term “e-business” means.

Answer. E-business (Electronic business) is the practice of conducting business through the Internet. It entails not just purchasing and selling but also providing customer service and cooperating with other businesses. E-commerce is the future for all businesses. It refers to using technology, processes, and management techniques to improve organisational competitiveness through the strategic use of electronic data.

It goes beyond e-commerce by tightly integrating e-commerce with company processes to enhance performance, create value, and allow new business-to-customer connections. It entails improving customer and supplier connections. Checking the competition is helpful, generating fresh product ideas and suppliers. Its primary focus is on re-engineering corporate processes.

Q5. Discuss the limitations of the electronic mode of doing business. Are these limitations severe enough to restrict its scope? Give reasons for your answer.

Answer. The following are some of the electronic methods of business drawbacks:

Delivery Time:

• In the world of e-commerce, goods delivery takes time and this really impacts customers and turns them off. 
• These days, however, e-businesses are attempting to tackle such concerns by offering a concise time frame. Amazon, for example, now guarantees one-day delivery.

 Technological capability and competency of e-business participants are needed:

• T he parties participating in e-business must have a high level of computer literacy. The so-called digital gap can also be attributed to this requirement.
• The phrase “digital divide” refers to societal divisions depending on one’s familiarity with or lack of familiarity with digital technology.

Ethical fallouts:

• Companies use an ‘electronic eye’ to watch your computer files, email account, and internet visits, among other things, to learn about your likes, preferences, and other information. In a variety of respects, it’s immoral.

Security issues:

• Many people can conduct business online. Hackers also have an easier time getting a person’s financial information. It has a few security and integrity issues. This causes potential clients to be sceptical.

Lack of personal touch:

• You can’t touch or feel the product, unlike in traditional business. As a result, customers can’t assess the product’s quality until the order has been delivered.
• Traditional companies have traditional touch with salespeople, and as a result, there is a sense of compassion and trustworthiness. It also increases consumer trust. In an e-business paradigm, such features will always be absent.

Q6. What exactly do you mean when you say:

• B2B Commerce
• B2C Commerce
• Intra-B Commerce
• C2C Commerce

Answer: The terms are explained below:

B2B Commerce:

• The name B2B (business-to-business) was coined since both parties participating in e-commerce transactions are companies.
• To provide utility or offer value, a company must collaborate with several other companies. These companies might be input suppliers or vendors or be part of the distribution channel via which a corporation sells its products to customers.
• For instance, turtle.com.

B2C Commerce:

• Commercial-to-customer (B2C) contacts bring together businesses and their consumers.
• It covers various online marketing tasks, including finding activities, promoting them, and, on rare occasions, even delivering products.
• It allows a company to communicate with its clients 24 hours a day, seven days a week, which aids in determining customer satisfaction levels.
• For instance, Amazon, Nykaa, and others.

Intra-B Commerce:

• The parties involved in electronic transactions are all employees of the same firm.
• Intra-B trade allows today’s enterprises to engage in flexible production to a large extent. Computer networks allow the marketing department to connect with the manufacturing department constantly, allowing tailored goods to be created based on the demands of each consumer.
• Customised mobile phone and laptop manufacturing, for example, need collaboration across several divisions inside a company.

C2C Commerce:

• The customer is the origin of the business, and the customer is the final goal.
• This type of business is ideal for dealing with commodities without an established market mechanism.
• For instance, eBay, Etsy, and other such sites.

Q7. Why are e-business and Outsourcing referred to as the emerging modes of business? Discuss the factors responsible for the growing importance of these trends.

Answer. In the recent decade, the business has undergone significant transformations and evolved. The method of business refers to how a company conducts its operations. E-business and Outsourcing are referred to as emergent business models since they have revolutionised the way businesses are conducted. E-business is the practice of conducting business through the Internet. It uses the Internet to communicate with customers and suppliers. Some E-business work includes Inventory management, warehousing, software development, and other electronic commerce forms.

Outsourcing is the process of an organisation’s non-core operations being delegated to another organisation with competence in those areas. It lowers the company’s expenditure for keeping such individuals on staff. The experience, efficiency, and improved calibre of employees benefit an organisation.

Here are some of the causes that are contributing to the growing prominence of such trends:

• Improvements in corporate processes have resulted from new ways of working and innovation.
• Consumers are more aware, and there is a greater desire for higher quality, lower prices, and better customer service.
• Businesses must grow with new technology, making them more scalable.

Q8. What are the numerous applications and advantages of e-commerce?

Answer. Following are the advantages and applications of e-commerce:

• Before sale inquiry: Customers can contact the firm’s sales professionals via the corporate website to obtain information about the product’s pricing, specifications, and other details. It may choose a merchant based on advertising or a suggestion from a friend.
• Customers search: E-commerce helps identify potential customers for a product or service by sending them informational emails about the product or service. These emails assist clients in comprehending the product and deciding whether to purchase it. It uses a search engine to locate a suitable seller’s website.
• Sales promotions: Online trade on the Internet may boost sales while also allowing for improved customer service by collecting complaints via email.
• Publication and distribution of information on the company’s website assists in delivering up-to-date information on the product’s pricing, discount, and quality, among other things. The website may be visited from anywhere on the planet.
• Product promotion: E-commerce facilitates product promotion through emails, websites, telemarketing, and other means. Customers can receive the most up-to-date information via email or the company’s website.
• Product sales: Products can be purchased online through the website. Customers may select a product from a picture catalogue and place an order online. You can pay with a check, a draught, or a credit card.
• After-sales service: Customers may receive prompt after-sales support by contacting them using the email address. Customers can send concerns to the company via email.
• Purchasing goods: Suppliers can be identified on the Internet for a particular product or service. Suppliers from all around the world may be found using search engines like Google and Yahoo.
• Money transfer: Internet banking allows you to move money from one bank to another. Customers are given a safe identity to conduct online transactions. Payment can be made online using a credit card or a check.

Q9. What are the ethical concerns involved in Outsourcing?

Answer. Outsourcing has also brought up specific ethical issues. The following are the primary ethical concerns:

• Discrimination: Similarly, pay discrimination arises based on the worker’s sex. Women are paid lesser salaries because workers are exploited by paying less than the minimum wage.
• Employment: When a function is outsourced to a firm in another nation, it eliminates job prospects in one’s own country.
• Child labour: Outsourcing has resulted in the employment of children and women in factories, where working conditions are unclean and even deadly. Corporations cannot do so due to tight restrictions prohibiting the use of child labour in industrialised countries.
• Confidentiality: Outsourcing entails the interchange of vital information and expertise, so confidentiality concerns have been expressed and need to be addressed. It can be detrimental to the interests of the party that outsources its procedures, and there is even a chance that competing corporations will gain access to information about that company. 

Q10. How does Outsourcing represent a new model of business?

Answer. Outsourcing has revolutionised the way companies are conducted in the past, and it continues to expand every day. It also has a bright future ahead of it. Outsourcing is a cutting-edge idea that has increased enterprises’ value, convenience, and efficiency in procurement, manufacturing, and marketing. Therefore, it is referred to as an emergent business model.

The following are the variables that have contributed to outsourcing’s increased importance:

• Assist in lowering costs for high-quality goods.
• Facilitate the advancement of technology and innovation.
• Increase the speed of the business process.
• Help businesses focus on core areas of expertise, and master that.

Q11. In e-business, what does the letter ‘e’ stand for?

Answer. In e-business, the letter ‘E’ stands for electronic. Using computer networks to conduct business, trade, and commerce is referred to as e-business. E-business is a broader term that refers to various electronic business activities and services, including well-known e-commerce transactions.

Q12. Discuss the salient aspects of B2C Commerce.

Answer. The following are some of the essential characteristics of B2C commerce:

• With the help of regional and worldwide support centres, customers can access 24 hours a day, 7 days a week.
• Products may be advertised across geographies, reaching a more significant number of people.
• Advertising is less expensive since it can be done utilising online promotional platforms like social media and websites.
• Customers can pay using various methods, including debit cards, credit cards, net banking, or cash on delivery, and there are also attractive EMI options available.
• Customers can have items tailored to their preferences and interests.

Q13. What are the three advantages of doing business online?

Answer. The following are three advantages of doing business online:

• Speed and efficiency: Online ordering systems can handle payments and orders in real-time, which is typically faster, more precise, and less expensive than human workers.
• There are no geographical limitations: anyone can order anything anytime. On the one hand, the online business provides access to the worldwide market for the seller, while on the other hand, it allows the buyer to choose items from nearly any part of the world.
• Flexible Working Hours: Because the Internet is always on, you may establish your working hours. E-business overcomes the time constraints that location-based businesses encounter.

Q14. Elaborate on the steps involved in online trading.

Answer. The steps involved in online trading are: Registration, Placing an order and the payment mechanism.

Registration:

• You create an ‘account’ when you register with an online merchant by filling out the registration form.
• Because the regions linked to an individual’s “account” and “shopping basket” are password-protected, a “password” must be entered among the other information.

Placing an order:

• By dragging and dropping items into the shopping basket, you may add them to the cart.
• A shopping cart is like an online record of a customer’s items in his basket when shopping on the Internet.
• You can ‘checkout’ once you’ve selected what you want to buy.

Payment mechanism: Online purchases can be made in various ways.

• Net-banking Transfer: Modern banks offer their clients the option of transferring payments electronically through the Internet using the Immediate Payment Service (IMPS), NEFT, and RTGS.
• Cash-on-Delivery: When you order anything online, you may pay for it with cash when it arrives.
• Cheque: The online retailer may arrange for the customer’s cheque to be picked up. Product delivery may be tried after realisation.
• Credit or Debit Cards: Credit card holders can use their cards to make purchases on credit. The card issuing bank assumes the amount due by the cardholder to the online seller and subsequently transfers the transaction’s amount to the seller’s credit.

The bearer of a debit card can make purchases up to the amount of money in the connected account. The amount owed as payment is debited electronically from the card at the time of the transaction.

• Digital cash: Digital Cash has no physical properties, but it allows you to use actual money electronically, such as through e-wallets like Paytm.

Q15. Write a short note on the different types of Outsourcing.

Answer. Businesses can use Outsourcing for any non-core company process. The following are examples of popular services that may be outsourced:

• Advertising: All large corporations delegate the task of publicising their products and services to specialist organisations. Advertising companies are often entrusted with planning, producing, and spreading ads for businesses’ products and services. Coca-Cola, Pepsi, Hindustan Lever, and other significant marketers deal with advertising firms. The advertising agency agrees to supply all advertising services in exchange for a fee under the terms of the agreement. Outsourcing also facilitates the usage of ad-agency professionals’ services.
• Financial Services: Large corporations require financial services from internal and external sources. Every business needs financial services, such as payroll accounting, merchant banking, underwriting, etc.

Except for huge companies, manufacturing and commercial organisations find it easier and more cost-effective to rely on outside financial institutions for different financial services. Reliance Industries, for example, may outsource financial services such as issuing ADRs/GDRs in overseas capital markets to HSBC Bank.

• Customer Support Service: ‘A customer is like a valuable ornament that should not be taken by anybody else,’ says Customer Support Service (CSS). Customers may make use of a variety of services to help them buy and use items. Companies are learning that providing good customer service is an excellent approach to competitive advantage in today’s market.

Customers require home delivery, consumer durables repair and maintenance, and information and counselling on alternative brands that best match their requirements. Customer support services can be outsourced so that businesses can focus on sales. For example, GE Capital and other corporations have built contact centres in India to help consumers in many nations.

• Courier Service: Big corporations must ship large quantities of mail, packages, and other items. They employ sendees from courier companies like DTH, Overnight Express, and others. These courier companies acquire all items deposited from client offices and deliver them to their destinations. Clients benefit from courier service since it is faster, more efficient, cheaper, more dependable, and individualised.

Q16. Describe briefly any two applications of e-business.

Answer. The following are some of the applications of e-business:

• E-delivery: This procedure entails the electronic transmission of movies, games, or software straight to the consumer’s system using high-speed data services. Payments are made over the Internet.
• E-procurement: This refers to web-based transactions between businesses that are either buyers or sellers. Reverse auctions are also used in transactions where numerous vendors compete to sell their products to a single buyer. There are numerous players in a digital marketplace, such as several buyers and sellers or a single vendor.

Q17. Evaluate the need for Outsourcing and discuss its limitations.

Answer. Contracting some corporate tasks to external firms is known as Outsourcing. Following are the need for Outsourcing:

The pursuit of excellence:

• Outsourcing helps the organisation to strive for excellence in two ways. Individuals flourish in the tasks they can accomplish because of their tight concentration.
• They also succeed by expanding their skills by delegating the remaining work to people who are skilled in those areas.

Limiting the scope of a company’s operations:

• Businesses realise the value of concentrating on only a few areas with unique capabilities or core competencies and contracting out the rest of the tasks to their outsourcing partners.
• They may focus their time and resources on a few essential activities by limiting the scope of their firm and increasing efficiency and effectiveness.

Partnerships for Growth:

• The investment needs are minimised to the extent that one can use the services of others.
• As a result, a business may expand swiftly since the same amount of investible money can be used to develop many businesses.
• Outsourcing facilitates inter-organisational information exchange and collaborative learning.

Development of the economy:

• Outsourcing, particularly offshore Outsourcing, encourages entrepreneurship, job creation, and exports in the host nations (i.e., countries where Outsourcing is done).

Cost-cutting:

• Specialisation and division of labour Quality may be improved while expenses are reduced.
• Outsourcing partners take advantage of economies of scale by delivering the same service to many organisations.
• Differences in the prices of key industrial inputs among nations can help reduce costs.

Some limitations of Outsourcing are:

Sweat shopping:

• Outsourcing tries to save costs by utilising low-cost labour as much as possible.
• As a result, companies that outsource search for ‘doing’ talents rather than developing ‘thinking’ skills.

Concerns of ethics:

• To save money, businesses outsource their labour to another nation, where it is performed in an unethical manner.
• Working with children, for example, is a viable option.

Intense resentment in native countries:

• What is eventually outsourced while contracting out manufacturing, marketing, research and development, or IT-based services is ’employment’ or jobs from one nation to another.
• If the home nation is dealing with an unemployment issue, this might lead to resentment.

Confidentiality: 

• Outsourcing entails the interchange of a lot of essential data and expertise.
• It can harm the interests of the party that outsources its procedures, and there is even a chance that competing corporations will gain access to information about that company.

Q18. Why are e-commerce and outsourcing referred to as developing business models? What are the elements that are causing these trends to become more important?

Answer. E-business and Outsourcing have transformed the way businesses are conducted in the past, and they continue to expand daily, with a bright future ahead of them. E-businesses and Outsourcing are creative concepts that have increased enterprises’ value, convenience, and efficiency in company operations such as procurement, manufacturing, and marketing, among others. This is why they are referred to be emergent business models:

Outsourcing and e-business are becoming increasingly important due to the following factors:

• Facilitate technological development and innovation: Any company must innovate and create new ideas and products to remain competitive. In this environment, e-business and outsourcing have proven to be a godsend for manufacturers, as they allow for the continuous development of firm strategy and new technologies.
• They contribute to the affordability of high-quality goods: The demand for high-quality, custom-made items has increased, and e-commerce and Outsourcing are becoming more crucial in delivering what customers want at a reasonable price by facilitating the creation and supply of high-quality products, e-business and outsourcing help to achieve the objective of excellence.
• They pave the way for effective after-sales service: Any company needs to meet the needs of its customers. Customers profit from e-commerce and outsourcing because they may receive quick and effective post-sale support.
• They speed up the business process: As consumer demands grow, it’s become critical to be able to do business from anywhere and at any time. E-commerce and outsourcing assist in speeding up the buying and selling process 24 hours a day, seven days a week.

The above-stated section of Important Questions Class 11 Business Studies Chapter 5 is a list of Important Questions covering the entire chapter.

Benefits of Solving Emerging Modes of Business Class 11 Important Questions

Business Studies is introduced to students in Class 11 and demands a significant amount of time for reading and revision. The basics taught in Class 11 set the stage for the Class 12 board examination. Class 11 students are advised to go through Extramarks Important Questions Class 11 Business Studies Chapter 5. This list of important questions can make this subject easy for the students to understand the topics given in the chapter.

Given below are some benefits of solving Business Studies Class 11 Chapter 5 Important Questions and Answers :

• There is a solved key to all the textual questions. By referring to this, a student can accomplish any desired learning goal like – studying a concept/chapter from scratch, revising before examination etc.
• Through regular practice, students will be able to increase their understanding of the chapter and build a strong foundation on the concepts.
• These important questions are made following the rules and guidelines laid by CBSE . 
• The solutions prepared by the experienced faculty will help you to learn how to compose an answer that meets the question’s requirements 
• These questions prove to be time-saving for students as they wouldn’t have to look for any other resources for their exam preparation.
• I mportant Questions Class 11 Business Studies Chapter 5 covers all the concepts of the entire chapter – Emerging Modes of Business.

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Q.1 What does LPO stands for

A. Legal Process Outsourcing

B. Lower People Outsourcing

C. Legal Person Outsourcing

D. Lower Process Outsourcing

Marks: 1 Ans

Legal Process Outsourcing

Q.2 Karan wanted to establish a business after his studies. He decided to start a clothing business. However, after a discussion with his friends, some of them suggested to start a traditional business while some suggested to start online business. Can you help him in understanding the difference between the two types of business, so that Karan is able to choose the best mode of business

Marks: 5 Ans

Difference between traditional business and e-business

Q.3 The year 2020 saw a shift towards remote work instead of sitting and working in office. 16 million U.S. workers started working remotely in March. Most of the CFOs are planning to shift at least 5% of previously on-site employees to permanently remote positions after the quarantine.

This has opened the way for outsourcing as few companies have already understood that remote work and outsourcing are feasible options to keep their companies growing during the crisis or in times of pandemic. Give any two reasons why the companies are skeptical in outsourcing today also.

Outsourcing offers many benefits to the countries. But still the companies are sceptical in outsourcing today because of the following reasons: Confidentiality: Outsourcing involves sharing a lot of important information and knowledge. There is risk of outsourcing party not keeping the confidential information to itself. This risk all the more increases when a complete process or core activity of any business is outsourced. Sweat Shopping: For maximum benefits, outsorcer seeks to cut the costs. What is outsourced is the kind of components or work that does not much build the competency. Ethical concerns: To cut costs, outsources manufacturing to a developing country where they use child labour/women in the factories.

Q.4 Maya runs a successful retail store that sells designer clothes for women. The store building is taken on rent. Also, while checking sales, Maya observed that despite high sales, there is also high operating costs being incurred. She decided to change some policies and implemented the modes that can help her expand her business through online website.

(i) Identify and explain the mode of business that Maya decided to choose.

(ii) List down the resources required for successfully running an online business by Maya.

Marks: 6 Ans

(i) The mode of business that Maya decided to choose is e-business.

E-business is defined as the conduct business through use of internet and computer networks. Firms use secure and private networks for more effective and efficient management of their internal functions.

(ii) Resources required for successfully running an online business by Maya are:

• Appropriate computer hardware: Business needs to procure and install computers embedded with hardware that provide necessary speed and memory.
• Telecommunication system: An effective telecommunication system in the form of telephone lines, optic fiber cables and internet technology should be available with both- the business firm and the buyer.
• Qualified workforce: Business requires a well trained workforce having knowledge of working on internet and computer networks.
• System for receiving payment: Firm should make arrangement with banks and credit card agencies to facilitate electronic receipts and payments.

Q.5 Payment for online shopping can be done in a number of ways. Explain the ways briefly.

Payment for online transactions can made in the following ways:

i) Credit or Debit Cards : These are the most widely used medium for online transactions. Credit card allows its holder to make purchase on credit. Debit card allows its holder to make purchase through it to the extent of the amount lying in the corresponding account.

ii) Net-Banking : Most of the banks provide their customers with the facility of electronic transfer of funds over the net. A buyer may transfer the amount of the agreed price of the transaction to the account of an online vendor, post which the vendor would deliver the goods.

iii) Digital Cash : It is a form of electronic currency. Banks dealing in digital cash issue it after a customer deposits cash with the bank. Customers use digital funds to make purchases over the web and make payments.

iv) Cash-on Delivery : The payment of goods ordered online is made when the goods are physically delivered at the door of the customer. The payment is made in cash.

v) Cheque : Sometimes, an online vendor may ask a buyer to pay through cheque. The vendor may arrange for the pickup of the cheque from the customers end. Upon realisation, the delivery of goods may be made.

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Cbse class 11 business studies important questions, chapter 1 - business, trade and commerce.

Chapter 2 - Forms of Business Organisation

Chapter 3 - private, public and global enterprises, chapter 4 - business services, chapter 6 - social responsibilities of business and business ethics, chapter 7 - formation of a company, chapter 8 - sources of business finance, chapter 9 - small business, chapter 10 - internal trade, chapter 11 - international business, faqs (frequently asked questions), 1. what concepts are covered in important questions class 11 business studies chapter 5.

Important Questions Class 11 Business Studies Chapter 5 cover the concepts of the entire chapter- Emerging Modes of Business. But talking specifically, it discusses the meaning of e-business, the process of online buying and selling, distinguishing e-business from traditional business, benefits of switching to electronic mode, significant security concerns of e-business, need for business processing outsourcing, and so on.

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Extramarks platform has gained much popularity for the quality study material they provide. Students can easily access Important Questions Class 11 Business Studies Chapter 5 from the Extramarks’ website. These important questions are authentic and exclusive, prepared by many subject experts at Extramarks.

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Business Studies Class 11 Important Questions with Answers Chapter Wise BST

February 17, 2021 by Veerendra

CBSE Class 11 Business Studies Chapter Wise Important Questions and Answers 2020: Here we are providing CBSE Important Extra Questions for Class 11 Business Studies Chapter Wise Pdf download of Part 1 Foundations of Business and Part 2 Corporate Organisation, Finance and Trade in Hindi and English Medium. Students can get Business Studies Class 11 NCERT Solutions , Business Studies Class 11 Important Extra Questions and Answers designed by subject expert teachers.

CBSE Class 11 Business Studies Important Extra Questions and Answers Chapter Wise Pdf

Business Studies BST Class 11 Important Questions with Answers Chapter Wise Pdf Part 1 Foundations of Business

• Chapter 1 Nature and Purpose of Business Class 11 Important Questions
• Chapter 2 Forms of Business Organisation Class 11 Important Questions
• Chapter 3 Private, Public and Global Enterprises Class 11 Important Questions
• Chapter 4 Business Services Class 11 Important Questions
• Chapter 5 Emerging Modes of Business Class 11 Important Questions
• Chapter 6 Social Responsibilities of Business and Business Ethics Class 11 Important Questions

Important Questions of Business Studies BST Class 11 Part 2 Corporate Organisation, Finance and Trade

• Chapter 7 Formation of a Company Class 11 Important Questions
• Chapter 8 Sources of Business Finance Class 11 Important Questions
• Chapter 9 Small Business and Entrepreneurship Class 11 Important Questions
• Chapter 10 Internal Trade Class 11 Important Questions
• Chapter 11 International Business Class 11 Important Questions

We hope the given CBSE Class 11 Business Studies Important Questions Chapter Wise Pdf download of Part 1 Foundations of Business and Part 2 Corporate Organisation, Finance and Trade in Hindi and English Medium will help you. If you have any queries regarding NCERT Business Studies Class 11 Extra Important Questions and Answers, drop a comment below and we will get back to you at the earliest.

FAQ’s on Business Studies Class 11 Important Questions

Question 1. Where do I get Class 11 Business Studies 1 Mark Questions?

Answer: Important Questions for Class 11 Business Studies are provided on Learninsta.com by the subject experts. Check out chapter-wise Business Studies Class 11 Important Questions and Answers and prepare well for the exam.

Question 2. How do I score 90 plus in Business Studies Class 11 CBSE?

Answer: Score 90 Plus marks in the Business Studies Class 11 CBSE by referring to previous papers. Also, preparation notes are given on our website for better preparation for the exams.

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Answer: Note down all the concepts of Class 11 Business Studies and prepare notes with all the Important Questions and Answers. Check out Business Studies Class 11 Important Questions with Answers on Learninsta.com

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Answer: Stay tuned to Learninsta.com to get Business Studies Class 11 Important Questions. We update every important question of Business Studies Class 11 according to the new syllabus.

NCERT Solutions for Class 6, 7, 8, 9, 10, 11 and 12

NCERT Solutions for Class 11 Business Studies

NCERT Solutions for Business Studies Subject for Class 11 Students are given here. The 11th grade is an important milestone because it lays the foundation for your final board exams the next year. For students who plan to study commerce, Business Studies is an integral part of your syllabus.

Business studies require you to memorise a lot of business laws and trade sanctions. At LearnCBSE.in, we provide the Class 11 Business Studies NCERT Solutions. You can easily download the solutions and start solving questions to make it easier for yourself!

• Chapter 1 Nature and Purpose of Business
• Chapter 2 Forms of Business Organisation
• Chapter 3 Private, Public and Global Enterprises
• Chapter 4 Business Services
• Chapter 5 Emerging Modes of Business
• Chapter 6 Social Responsibilities of Business and Business Ethics
• Chapter 7 Formation of a Company
• Chapter 8 Sources of Business Finance
• Chapter 9 Small Business
• Chapter 10 Internal Trade
• Chapter 11 International Business-I
• Chapter 12 International Business-II

NCERT Solutions for Class 11 Business Studies PDF

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• Chapter 1: Business Trade And Commerce

NCERT Solution for Class 11 Business Studies Chapter 1 - Business, Trade and Commerce

NCERT Solutions are considered an exceptionally helpful book while preparing for the CBSE Class 11 Business Studies examinations. This study resource contains in-depth knowledge, and the Solutions collated by the subject matter experts are no different.  NCERT Solutions for Class 11 Business Studies Chapter 1 – Business, Trade And Commerce briefly introduces the basic concepts in Business Studies.

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Access the NCERT Solution for Class 11 Business Studies Chapter 1 – Business, Trade and Commerce

Short Questions for NCERT Business Studies Solutions Class 11 Chapter 1

1. List any five major commercial cities of ancient India.

Commercial cities of Ancient India are given below:

1. Pataliputra

3. Indraprastha

4. Mohenjodaro

2. What is Hundi?

Hundi is a financial instrument that was developed in Medieval India to carry out transactions related to trade and credit. It is an unconditional order in writing made by a person directing another to pay a certain sum of money to a person named in the order. It is capable of being changed through transfer by valid negotiation.

3. List the major exports and imports in ancient India.

Items exported from India were spices, wheat, sugar, indigo, opium, cotton, parrot, sesame oil, live animals, animal products such as hides, skin, horns, furs, tortoise shells, and other materials like sapphires, pearls, quartz, crystal, lapis, granites, lazuli, turquoise and copper.

Items imported into India were horses, animal products, Chinese silk, flax and linen, wine, glass, gold, silver, tin, lead, copper, rubies, coral, amber, etc.

4. What were the different types of Hundi in use by traders in ancient times?

Types of hundi are as follows:

1. Shah Jog Hundi: Payable to a respectable man

2. Jokhmi Hundi: It is a type of hundi which is applicable to goods transported by ship

3. Nam Jog Hundi: Payable to the named party or his order

4. Dhani Hundi: Payable to the owner of hundi

5. Jawabi Hundi: A type of hundi that resembles a money order.

6. Darshani Hundi: Payable on sight

7. Miadi Hundi or Muddati Hundi: Hundi that is payable after a specified period of time

5. What do you understand by maritime trade?

A kind of trade that involves the transportation of goods by sea using ships as the primary medium is called maritime trade. There are specific regulations for this kind of trade as there is risk involved in transporting goods by sea.

6. State the different types of economic activities.

Various economic activities are as follows:

1. Profession: These are activities that require specialised skills and knowledge, and people involved in these are known as professionals.

2. Employment: It is the type of economic activity where people get paid for the service they provide, and they are known as employees.

3. Business: It is the economic activity that deals with the trading of goods and services with a motive to earn profit.

7. Why is business considered an economic activity?

Business is said to be an economic activity as the sole purpose of starting a business is to earn a livelihood and also make a profit from the activity. Hence, it is considered to be an economic activity.

8. State the meaning of business.

Business is the occupation where people engage themselves in activities that are related to purchase or production and sale of goods and services with the sole purpose of earning profit, and therefore produce or sell goods and services that are in demand.

9. How would you classify business activities?

Business activity can be classified as follows:

1. Industry

2. Commerce

Industry: It involves activities that are concerned with the processing of raw materials to shape them into the final product. The role of an industry is to provide value to the raw material so that it can be consumed by the end users (consumers). Industries are classified as primary, secondary and tertiary based on the functions they perform.

Commerce: It is mainly concerned with trading and related activities. It includes the exchange of goods and services. Commerce deals with two types of activities: trade and auxiliaries to trade. When goods are bought and sold, it is referred to as trade, and auxiliaries to trade involve activities that include banking, transportation, advertising, and communication. Commerce provides the necessary link that needs to exist between producers and consumers.

10. What are the various types of industries?

Industries can be broadly categorized into three types:

1. Primary Industries: These types of industries focus on getting raw materials; examples are mining, fishing and farming.

2. Secondary Industries: Such industries mainly involve the manufacturing of goods from raw materials and include the automobile,, steel and electronics industry.

3. Tertiary Industries: These industries provide services and support to primary and secondary industries with activities related to trade.

11. Explain any two business activities which are auxiliaries to trade.

Activities that facilitate the exchange of goods and services are referred to as auxiliaries to trade. Two examples are given below:

1. Banking and Finance: Funds are necessary for acquiring assets, purchasing raw materials and meeting other expenses. These funds can be obtained from a bank. Therefore, banking helps business activities to meet the required funds.

2. Advertising: It is an important component of marketing that involves the promotion of products, and accurate promotion helps reach potential viewers, which will result in sales.

12. What is the role of profit in business?

Profit is the only purpose for which business is done. Without profit, a business will not sustain itself for a long time. For a business to operate on a regular basis, a part of the profit needs to be reinvested. It helps in the growth of the business. The role of profit in a business is that it is necessary for the expansion of the business.

13. What is business risk? What is its nature?

Business risk refers to the possibility of earning inadequate profits or sustaining losses due to unforeseen or unexpected circumstances. It can happen when the demand for a particular product declines due to increased competition or changes in customer preferences.

The nature of business risks are:

1. Profit related to risk: Profit is obtained as a reward for the risk taken in business.

2. Degree of risk taken depends upon the scale of operation of the business.

3. Risk is an essential part of any business.

4. Business risk arises due to uncertainties in business.

Long Questions for NCERT Business Studies Solutions Class 11 Chapter 1

1. Discuss the development of indigenous banking system in Indian subcontinent.

The indigenous banking system played a prominent role in lending money and also in financing domestic and international trade with the help of currency and later with letter of credit. As the banking system developed, people began depositing precious metals with individuals who were known as Seths. Money became the means that manufacturers could use to produce more goods. Later, documents in the form of Hundi and Chitti were used for carrying out monetary transactions. In ancient India, intermediaries played a prominent role in trade promotion. The financial security offered by them helped in taking risks in foreign trade. The institutions such as of Jagat Seth also exercised great influence during the period of the Mughals and later in the time of the East India Company. The availability of loans and the rise in credit transactions helped in the growth of commercial establishments.

India enjoyed a great balance of trade, with exports holding the upper hand in comparison to imports. This system helped manufacturers, traders and merchants get funds for expansion and development. Industrial and commercial banks evolved to become institutions that financed trade and commerce, and agriculture banks provided short and long-term loans to finance those involved in agriculture activities.

2. Define business. Describe its important characteristics.

Business is the occupation where people engage in activities related to the purchase or production and sale of goods and services with the sole purpose of earning a profit, therefore producing or selling goods and services that are in demand.

Characteristics of business are given below:

1. Business is considered to be an economic activity as the sole purpose of starting a business is to earn profit.

2. Business deals with procuring raw materials and converting them into finished products and selling to consumers.

3. The sustainability and future growth of a business are determined by the profit it is earning.

4. Business involves the exchange of goods and services using a common medium, i.e., money.

5. Any business, whether small or big, will face business risks.

6. There will be uncertainty of returns as the business may incur loss or gain profit.

3. Compare business with profession and employment.

4. Define industry. Explain various types of industries giving examples.

Industry refers to the economic activities that convert resources into useful goods. It involves the use of machines and technical skills, which are used for producing a variety of goods, breeding animals, etc. There are three types of industries:

1. Primary Industries: These types of industries deal with products that are obtained from natural sources. The main purpose of such industries is to convert raw material into a consumable form. Examples of such industries are farming, hunting, mining, and fishing industries. Primary industries can be classified into two types based on the activities performed.

a. Extractive Industries: These industries deal with products that need to be refined so that they can be used in other industries. Examples are mining and fisheries.

b. Genetic Industries: These industries deal with breeding plants and animals and using them for further use.

2. Secondary Industries: These industries deal with the manufacturing of products; they acquire raw materials and convert them into goods to which further value can be added. Such types of industries can be categorised as follows:

a. Manufacturing Industries: Here, the raw materials get converted into finished products to become readily usable, such as petroleum, wax obtained from mineral oil, etc.

b. Synthetic Industries: These combine raw materials to form a new product. An example is the cosmetic industry.

c. Processing Industries: Here, the raw material is processed and purified in order to arrive at a final product. Examples are the paper and sugar industries.

d. Assembling Industries: Combining various components in order to arrive at the final product is the speciality of assembling industries. Examples are the electronics industry, automobile companies and construction companies.

3. Tertiary Industries: These industries serve as the facilitator of primary and secondary industries. These industries are mainly involved in providing service to the industries; examples are baking and transportation.

5. Describe the activities relating to commerce.

There are two types of activities in commerce: (i) trade and (ii) auxiliaries to trade.

Buying and selling of goods is called trade, whereas auxiliaries to trade involve activities such as banking, communication, transportation and advertising. Commerce enhances the link between consumers and producers.

1. Banking and Finance: It is one of the most important requirements to run any business. Without finance, the free movement of goods is restricted. A banking arrangement helps in the availability of credit to traders, thus acting as an auxiliary to trade.

2. Warehousing: It refers to storing of goods till the time it is ready to be transported. Warehousing ensures proper storage and facilitates the easy availability of goods.

3. Transportation: It helps producers in purchasing goods and other necessary items from different places and selling them in different areas. It helps in the buying and selling of goods.

4. Advertising: Advertisements through various channels, such as radio, TV, etc., help in reaching the information to the audience and increaseing sales.

5. Insurance: There will be risks in business, and to cover against them, you need to get insured.

6. Explain any five objectives of business.

Business objectives can be discussed as follows:

1. Maximum Profit: The only motive for doing business is to earn a profit. Growth prospects can be determined by the capacity to earn profits. The profit earned can be reinvested to earn higher growth.

2. Market Share: A business will have competition, and by staying ahead of competitors, a business develops a market share. Maximum market share can be captured by providing quality products at reasonable prices.

3. Worker performance: A business will perform at its best if the workers are motivated and satisfied. It requires a healthy working environment for the workers to make a great contribution.

4. Innovation: Innovation is the key to cutting down costs while improving performance, and by doing this, a business can stay ahead of its competitors.

5. Social Responsibility: A business has certain responsibilities towards society, including removing poverty, unemployment, pollution, etc. Fulfilling those responsibilities helps a business to earn goodwill.

7. Explain the concept of business risk and its causes.

Business risk refers to the possibility of earning inadequate profits or losses due to unforeseen or unexpected circumstances. It can happen when the demand for a particular product declines due to increased competition or changes in customer preferences. It is very difficult to determine customer preferences as they are subject to change.

Business risk is of two types, namely pure business risk and speculative business risk.

a. Pure Business Risk: In this type of risk, there is a chance of loss or no loss whatsoever. Such risks can be associated with theft, various natural calamities and fire.

b. Speculative Business Risk: In this type of risk, there is an equal chance of earning profit or incurring loss. Such type of risk arises due to changes in government policy, competitor’s policy, price change or a change in consumer preferences.

Business risk is caused due to the following as discussed below:

1. Economic Causes: These types of business risks arise due to the uncertainty surrounding the changes in the policies of competitors, price changes or changes in the preferences of consumers.

2. Natural causes: Natural calamities, such as floods, earthquakes, and famine can cause extensive loss to a business. Such risks are beyond our control.

3. Human causes: These are caused by negligence on the part of humans, like carelessness, riots, and strikes.

4. Other causes: Some events are unpredictable, such as political disturbances and interest and exchange rate fluctuations.

8. What factors are to be considered while starting a business? Explain.

It is common for a business to check all the aspects before starting operations. Here are some of the important points to consider:

1. Line of Business: This helps determine the line of business, as it will help boost confidence.

2. Scale of business: This determines the scale on which the business will be run.

3. Location: The location for setting up a business requires considering factors such as cheap labour, availability of raw materials, good transportation facilities, sufficient power and infrastructural facilities.

4. Finance: Business is impacted in every step by finance – from purchasing raw materials to machinery and then the further investments needed for growth. Therefore, raising funds is necessary for business.

5. Efficiency of Workforce: A trained workforce is a prerequisite to carrying out different business activities; therefore, identifying a skilled workforce is a must before starting a business.

6. Physical requirements of business: These include the tools, machinery and technology that increase business efficiency. So it should be chosen as per the nature and scale of the business.

Concepts covered in this chapter:

The concepts covered in Chapter 1 of NCERT Class 11 Solutions Business Studies are –

• Meaning of Business
• Indigenous banking system
• Rise of intermediaries
• Merchant corporation
• Major trade centers
• Characteristics of business
• Classification of business activities
• Meaning of industry

NCERT Solutions for Class 11 Business Studies Chapter 1 provide a broad range of illustrative examples, which help the students to comprehend and learn quickly. The above-mentioned are the illustrations for the Class 11 CBSE syllabus. For more solutions and study materials of NCERT solutions for Class 11 Business studies , visit BYJU’S or download the app for more information and the best learning experience.

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• CBSE Class 11 NCERT Books for Business Studies PDF - Free Download
• NCERT Books

Class 11 NCERT Books Available For Free Download on Vedantu

The National Council of Educational Research and Training (NCERT) was set up by the Government of India in 1961. The organisation has its headquarters in Sri Aurobindo Marg in New Delhi. The NCERT council conducts various research and experiments to improve the quality of education in India.

The idea is to promote a uniform pattern of school education throughout the country. Marching towards this goal, NCERT has been publishing textbooks for Classes 1 to 12. NCERT books for Class 11 Business Studies comply with the syllabus enlisted by CBSE (Central Board of Secondary Education). NCERT drafts books for all streams. Books like NCERT Business Studies book Class 11 provide a thorough analysis of all Chapters included in the syllabus.

NCERT Books For Class 11 Business Studies; Free PDF Download

NCERT Books for Class 11 Business Studies cover various topics such as principles of management, marketing, and financial management. The NCERT books provide a strong foundation in business studies and help students excel in their examinations. You can download the NCERT Book for Class 11 Business Studies in both English and Hindi Languages. Get the link to download Class 11, Business Studies NCERT Books from the table below.

NCERT Solutions for Class 11 Business Studies | Chapterwise PDF

NCERT Books for Class 11

Ncert solutions for class 11, ncert books for cbse class 11 business studies pdf free download, chapters comprised in ncert business studies book for class 11.

There are a total of eleven Chapters in the NCERT Business Studies textbook for 11th standard students. The first six Chapters of the book form Part 1 of the book, which is ‘Foundations of Business’. These Chapters discuss Business, its forms, modes, and social aspects. Chapters 7, 8, 9, 10, and 11 constitute Part 2 of the NCERT book Business Studies Class 11.

It is about ‘Corporate Organisation, Finance, And Trade’, and talks about further intricacies involved in a Business. The formation of a Business and how finance is arranged is explained in these lessons. NCERT Business Studies (BST) book also includes Chapters on Trade and International Business.

Chapter-Wise Analysis of the NCERT Book of Class 11 Business Studies

Chapter 1: business, trade and commerce.

History of Trade and Commerce is the initial part of Chapter 1. Detailed explanation about the indigenous Banking system of early times is followed by a note on ‘Rise of Intermediaries’.

Chapter 1 of Business Studies Class 11 book NCERT also briefs students about the following topics adhering to the History of trade in India-

Merchant Corporations

Major Trade Centres (Pataliputra, Peshawar, Taxila, Indraprastha, Mathura, Varanasi, Mithila, Ujjain, Surat, Madura, Broach, Kaveripatta, and Tamralipti)

This Chapter proceeds to talk about the position of the Indian subcontinent (from 1 AD to 1991) in the World Economy. Other contents included in the 1st Chapter of NCERT Business Studies book Class 11 are-

Concept of Business

Characteristics of Business

Comparison of Business, Profession and Employment

Classification of Business Activities

Trade and Commerce

Business risks and objectives of a Business are discussed towards the end of this Chapter.

Chapter 2: Forms of Business Organisation

Various forms of Business organisations include Sole Proprietorship, joint Hindu family Business, partnership, cooperative societies, and Joint-stock companies. Chapter 2 of the Business Studies Class 11 NCERT textbook explains the different features of all these Business forms. This Chapter also includes a detailed analysis of the merits and demerits of each Business form.

A company can be of two types. It can either be Private or Public. In this Chapter, students learn about how each of the functions. The factors which influence the choice of Business organisation form are also elaborated. They are-

Cost and ease of setting up an Organisation

Management ability

Capital considerations

Degree of control

Nature of Business

A list of important terms related to the Chapter comes at the end of the Chapter.

Chapter 3: Private, Public, and Global Enterprises

Introduction to the Private and Public sector an Economy appears in the 3rd Chapter of NCERT books for Class 11 Business Studies. It explains the features, merits, and demerits of both the sectors. The lesson briefs about Statutory Corporations or Public enterprises. These are enterprises which have been established through a Special Act of the Parliament.

Chapter 3 explains the changing role of the Public sector in an Economy. Global enterprises and their features are also discussed. Another important topic in Chapter 3 is Joint ventures. There are two different types of a joint venture. They are- 

Contractual Joint Venture (CJV)

Equity-based Joint Venture (EJV)

Examples, features, and benefits of a Joint venture are included here. Towards the end, the Chapter has a note on Public-Private Partnership (PPP)

Chapter 4: Business Services

Class 11 BST NCERT book in its 4th Chapter discusses the nature of Business services. This is also known as the 5 Is of services. They include-

Intangibility

Inconsistency

Inseparability

Involvement

Different types of services are Business service, social service, and personal service. Here in this Chapter, all these services are explained. Chapter 4 also carries the difference between goods and services.

This Chapter provides a detailed study of different types of Bank, including-

Commercial Banks

Cooperative Banks

Specialised Banks

Central Bank

E-Banking is a crucial topic in Chapter 4 of NCERT Business Studies book Class 11. In the context of Insurance, the following have been discussed-

The Chapter concludes with a note on communication services, including postal and telecom services.

Chapter 5: Emerging Modes of Business

Chapter 5 in Business Studies book Class 11 NCERT teaches about the latest modes of Business activities. It can be termed as e-Business. This Chapter provides a detailed discussion of the scope of e-Business in today's World. Benefits of e-commerce have been listed down, both in terms of the Business organisation as well the society.

On the contrary, limitations of e-Business are also mentioned. There is a chart in this Chapter that points to the difference between traditional Business and e-Business. Chapter 5 also mentions the resources which are required for the successful implementation of e-Business.

Outsourcing is another topic in this Chapter of BST NCERT book Class 11. The various needs and concerns relevant to outsourcing have been detailed.

Chapter 6: Social Responsibilities of Business and Business Ethics

The concept of social responsibility with reference to Business is what Chapter 6 is about. The lesson explains the need for corporate social responsibility. A detailed guide of arguments for and against social responsibility has been incorporated in Chapter 6. Arguments in favour of social responsibility include the following points-

Justification for existence and growth

The long-term interest of the firm

Avoidance of government regulation

Maintenance of society

Availability of resources with Business

Converting problems into opportunities

A better environment for doing Business

Holding Business responsible for social problems

Arguments against social responsibility include-

Violation of profit maximisation objective

Burden of consumers

Lack of social skills

Lack of broad Public support

Chapter 6 of the NCERT Business Studies book Class 11 also briefs about the reality of social responsibility and its kinds. Discussion on environmental pollution and the role of Businesses to protect the environment is also included.

Chapter 7: Formation of a Company

Chapter 7 elaborates the ins and outs of forming a new company. One of the important aspects in the formation of a new company is its promotion. The lesson teaches about the various functions of a promoter.

The different documents which are required to be submitted to form a company have been mentioned and discussed in Chapter 7. This Chapter of the BST Class 11 NCERT book explains the other formalities of company formation. These formalities include-

Incorporation

Capital Subscription

The difference between Memorandum of Association and Articles of Association in terms of objectives, position, relationship, validity and necessity is included in Chapter 7.

Chapter 8: Sources of Business Finance

The 8th Chapter in NCERT book of BST Class 11 is about the meaning, nature, and significance of Business finance. Multiple financial needs of a Business have been categorised in Chapter 8. It includes-

Fixed capital requirements

Working capital requirements

This is followed by a Classification of the sources of funds in the form of a chart. Sources of funds can be Classified based on the period, ownership, source of generation, etc. Different sources of finance are explained, along with their merits and limitations. The sources mentioned are-

Retained earnings

Trade credit

Lease financing

Public deposits

Commercial paper

Issue of shares

Financial institutions

International Finance is discussed towards the end of this lesson.

Chapter 9: Small Business

Chapter 9 of CBSE Class 11 Business Studies NCERT book informs about the different types of small-scale Business. Manufacturing and services are explained in detail. The main three types of manufacturing and services are-

Micro-Enterprise

Small Enterprise

Medium enterprise

The Chapter has notes on village and cotton industries as well. It elaborates the role of small Business in India, specifically rural India.

Chapter 9 also Talks About The Government's Assistance in Backing Small Business units. Some of These Measures Include-

National Bank for Agriculture and Rural Development (NABARD)

Rural Small Business Development Centre (RSBDC)

National Small Industries Corporation (NSIC)

Rural and Women Entrepreneurship Development (RWED)

Scheme of Fund for Regeneration of Traditional Industries (SFURTI)

District Industries Centers (DICs)

The 9th Chapter of NCERT Business Studies Book Class 11 explains Intellectual Property Rights (IPR) and its importance.

Chapter 10: Internal Trade

In this Chapter, students learn about wholesale trading. Here are some of the services provided by wholesale manufacturers-

Facilitating Large scale production

Bearing risk

Financial assistance

Expert advice

Help in a marketing function

Facilitate production continuity

The services offered by manufacturers to retailers include-

Availability of goods

Marketing support

Grant of credit

Specialised knowledge

Risk sharing

Next, in this Chapter of NCERT Business Studies book Class 11, retail trading has been discussed. Services of retailers consist of the following-

Help in the distribution of goods

Personal selling

Enabling large-scale operations

Collecting market information

Help in promotion

Chapter 10 also explains the mechanism of Goods and Services Tax (GST).

Chapter 11: International Business

This Chapter clearly explains the meaning of International Business. It gives a detailed study of the reasons behind International Business. Chapter 11 also describes how international Business differs from Domestic Business.

Modes of entry into an international Business are also discussed in this lesson. These include the following-

Exporting and importing

Contract manufacturing

Licensing and franchising

Joint Ventures

Wholly owned subsidiaries

Chapter 11 of NCERT Business Studies book Class 11 gives detailed information regarding the International Bank for Reconstruction and Development, popularly known as the World Bank. Other vital topics in this Chapter are the International Monetary Fund (IMF) and the World Trade Organisation (WTO). 

Why are NCERT Books Considered Best for Exam Preparations?

Over more than three decades, NCERT books have maintained the reputation of providing the best possible guidance to CBSE students. NCERT Books for Class 11 commerce Business Studies and all other Publications are now available on the official website. Students can download the PDFs to read the Chapters anytime from any place.

There are numerous reasons as to why NCERT textbooks have been reviewed the best by students. Here are some of those reasons-

Vivid Analysis of All Topics- Every topic of the CBSE-enlisted syllabus is explained vividly in the NCERT books. Detailed knowledge about all topics helps students answer their Exams better. Proper analysis of all concepts ensures that students understand the fundamentals of every Chapter completely.

Lucid Language- The NCERT textbooks have been drafted in a transparent and straightforward language pattern. The reason behind this is to help students understand the Chapters faster. Books written in a complex language often puzzle students, and they fail to comprehend the lessons. The plain format of NCERT books assists pupils to understand the Chapters better and retain the lessons for a longer span.

Key Facts and Terms- Crucial facts and phrases related to a particular Chapter are listed down in the NCERT books. This is to make sure that students put more focus on those terms and concepts. Questions are most likely to be asked on these very terms.

Important Concepts Backed with Examples and Diagrams- For better understanding, the Chapters comprise diagrams, charts, tables and Examples. All these help students to comprehend even difficult Chapters easily. Any sort of doubts while studying the text is eliminated once a student goes through the Examples, diagrams or charts.

Systematic Approach- NCERT books like NCERT Business Studies book Class 11 does not rush through the CBSE syllabus. It explains all the concepts in a step-by-step manner, just like how a teacher would explain it in the Class. Topics in each Chapter have been arranged systematically so that one concept leads to another.

Drafted by Experts- All the NCERT books have been prepared and compiled by subject-experts and experienced professors. Their profound knowledge of each subject is incorporated in the textbooks.

Interesting and Gripping- NCERT books are formatted and designed in a student-friendly way. This aspect prevents books from being monotonous and boring. Students find studying their Chapters from NCERT books interesting nature. It keeps them glued and builds the keenness in them to read and learn more.

All the NCERT books, irrespective of subject and standard, possess the above-mentioned qualities.

How does Vedantu Guide Students in Academics

Vedantu is known for showing students the roadway to success in Exams. Thorough guidance and undying support from the tutors help them to attain high marks in board Exams. Online Classes and live interactive sessions with the teachers are two of the best parts of the Vedantu App.

Parents also rely on the Vedantu App, knowing its efficiency in providing individual attention to all students. Today, this application is one of the top learning platforms in India.

Tips for Attempting the Paper

To score well in this test, you should have a strong group on the syllabus and a faint idea of how you would like to tackle the paper. The following are some test tips on the best way to conquer the paper.

1) A 15-Minutes Understanding Time: In the test, students get 15 minutes of understanding time. Thus, completely read the question paper in this allocated time. Scan the question paper carefully, particularly HOTS, Value-based, Case Study-based questions and plan on how to give the best response.

2) Answering Inquiries According to the Allotted Marks: In the test, you will get 1, 3, 4, 5 and 6 mark questions. While composing answers, strictly stay with the word limit. For 1 mark, compose your reply in a single word or one sentence. For 3 marks, compose 3 main points with the legitimate clarification. For 4 marks, compose 4 main points with legitimate clarification. Also, 5 markers ought to have 5 main points and 6 markers ought to have 6 with the appropriate explanation.

Always remember that adding extra information to the paper won't get you additional marks, however will just waste your time.

3) Giving Examples: Cite Examples whenever possible as marks are apportioned for it. You can give it in the inquiries of standards of the board, components of Business climate, sorts of plans, formal and casual association, preparing strategies and components of promoting mix.

4) Presentation: A decent show joined with the required substance can assist you with scoring full checks in the paper. You should Underline significant parts, catchphrases in the answers and headings of answers or use a highlighter. You want to do it at the same time and not leave it for the end.

Proper space must be given between the answers. You should leave one line after each point. If possible, offer the diagram representation of answers. For instance, you can outline Scalar Chain, Communication Networks, Controlling Process, Functional Structure and Divisional Structure.

5) Word limits: The CBSE requires brief and to the point replies, so try not to compose long replies. You don't get more points by composing long answers, but you do waste your time. Split your time between exceptionally short and long answers so you don't use up all available time while pursuing the last questions.

6) Attempt all the questions: You ought to compose and answer whatever you know instead of leaving the question completely. This is because you will get a few marks for composing something, however assuming the answer and not attempting it will not fetch you any marks.

Other Free CBSE Class 11 Business Studies Study Material

Other Free Study CBSE Material for Class 11

FAQs on CBSE Class 11 NCERT Books for Business Studies PDF - Free Download

1. How many chapters are there in NCERT book business studies class 12 PDF?

NCERT book of Business Studies for class 11 contains eleven chapters in total. The first six chapters of the books form Part 1 and are about 'Foundations of Business'. The next five chapters form the second part of the book. These five chapters are related to 'Corporate Organisation, Finance, and Trade’.

2. How much of the CBSE syllabus does NCERT Business Studies book cover?

The NCERT Business Studies book for class 11 covers the entire syllabus prescribed by the Central Board of Secondary Education (CBSE). Each chapter of the CBSE syllabus is detailed in the NCERT textbooks.

3. Where can I find NCERT Business Studies Class 11 PDF?

NCERT textbook, study materials as well as Chapter notes are now available on the official website of NCERT. However, students can also access NCERT solutions from other sources. These solutions provide precise answers to the questions given at the end of every Chapter in the NCERT textbooks and PDFs.

4. Which chapter in NCERT book for Class 11 Business Studies explains GST?

Chapter 10 of the NCERT Class 11 Business Studies books consists of a detailed analysis of Goods and Services Tax (GST). It explains the features, mechanism and application of GST in Business. Information about the GST Council is also included in Chapter 10. There is a gist provided on how GST is supposed to benefit and empower Indian citizens.

5. What can be the few pointers to score well in Business Studies?

Here are a few tips to assist you with answering questions in an ideal way:

Use the initial 15 minutes (understanding time) in the best way. Examine what you know the best and read the entire question carefully.

Feature the primary concerns of each question and read the question correctly.

Compose your answers in points only - this is the most ideal method for introducing your answer well and surely assists you with good marks.

Present your answers with the help of outlines like diagrams, charts and kid's shows. This would give a superior impression and assist you with introducing your replies in a superior way.

Try not to broaden word limits while replying, because putting primary concerns forward is important.

Underlining the central issues or catchphrases is one of the most helpful tricks to highlight key points to the teachers. Continuously underline to feature central matters of your answers.

Ensure you answer all questions. Regardless of whether you are uncertain of any reply, there may be a chance of getting a few points rather than not endeavouring it at all

Use Examples where necessary.

Continuously ensure you endeavour to be recognized with the assistance of basis.

Don't neglect to compose processes in grouping likewise take the help of a FLOWCHART consistently to clarify any process.

Attempt to compose sub headings as given in NCERT book.

For questions identified with extricate, quote the given concentrate in the inquiry for clearness.

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